Recently, RIM – Research In Motion introduced its new development, the 'BlackBerry® Enterprise Server Express', a cost-free alternative to the BlackBerry® Enterprise Server (BES) with support of up to 75 users (or more, when installed on a separate server). |
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| DAKS Call Center |
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The DAKS Call Center works either as an autonomous call center or together with a service management or CRM application. By connecting any number of PBXs in combination with practically any CRM applications via optimized and standardized interfaces it decouples the application from the actual telephone infrastructure. The individual components are easy to modify or interchange.
Performance features: |
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