Providing the public reliably every day with electricity, heating, gas and water is a task with high responsibility.
Every incident or variation in the utilization and production requires immediate and adequate action to warrant that the quality of the supply and the customer service meet the high standards and expectations of citizens and businesses alike.
From routine jobs to emergency breakdowns: DAKS automates, facilitates and accelerates all communications processes — externally with customers and internally between control centers, engineers, technicians and crisis management.
This is why DAKS is the longstanding partner of choice for the utlilities sector — wherever expeditious action and communication is essential.
"The requirements for the alarm server were extremely varied. They included easy integration into the existing telecommunications infrastructure and the possibility of mapping very complex contingency plans with it."