From now on, each month throughout the year, we will be presenting one of the many practical application or extension modules for DAKS in detail. Get to know the various application possibilities of the individual DAKS modules and learn from tips, checklists and background information how you...
This January is dedicated to the subject of e-mail. For example, we introduced the broadcast extension 'Email Dispatch' as our DAKS Module of the Month and last week presented the extension in detail.'Email Dispatch' is one building block for reliable alerting and communication with DAKS. The fact...
Last week we introduced our DAKS module of the month of February 'Info Telephone' and promised to inspire you further concerning the many application possibilities of this module for DAKS-Pro.So, as promised, enjoy these four inspiring mini stories from such diverse sectors as industry,...
Laptops, tablets, smartphones - since the Internet has become more and more mobile, many people use it daily for communication and information retrieval. We google or talk to virtual ladies named Siri, Alexa and the like. We call up company websites to find out about offers, company philosophy and...
With the application module 'Info Telephone', you turn DAKS-Pro into an intelligent multichannel announcement device. By using prerecorded announcements or by recording announcements on the fly, i.e. ad hoc, you can notify many subscribers at the same time. Also,...
Imagine...
sitting in the central control room of a large shopping mall. Around you: several screens, ringing phones, flashing lights. Suddenly an alarm message arrives: At the barbecue restaurant in the groundfloor a kitchen device is burning. What are your tasks now?
Our DAKS Module of the Month* of March is called DAKS Customized Operator. Watch our new video to see how graphically designed user interfaces with visual selection options help to trigger important processes in stressful situations in a particularly intuitive, simple and efficient way.
At workplaces open to the public, employees are sometimes exposed to threats caused by aggressive customers. For example, when customers or citizens are upset or try to enforce their concerns by violent means - in the form of insults, threats, damage to property or even physical attacks.
Production processes, security patrols or workflows in a psychiatric ward – whenever work areas or assignments are potentially dangerous for employees, employers must take appropriate safety precautions. In some areas and especially for lone workplaces, these are often even regulated by law. DAKS...
We all love messaging! It is a comfortable and extremely effective tool when an information must reach many recipients quickly. Simply type in your text, select all desired recipients and click 'Send' – done!
Especially when we don't need feedback on our message and also when...
'Conferencing' is our DAKS application module of the month of August and one of the most popular application modules with our customers. No wonder, really. Afterall, DAKS supports users everywhere with a wide-ranging arsenal of powerful features that go far beyond any ordinary conferences over the...
To hold meetings and coordinate processes, the players involved do not need to come together in person at a specific place. New forms of work such as home office, mobile workflows and internationally distributed sites increasingly demand for the opportunity to also hold shared meetings and...
More than ten percent of employees in Germany work in on-call or standby duties*. This form of work is particularly common in the healthcare sector, but other sectors such as hotels and restaurants, industry and the public sector also use on-call services regularly.The key factor for the smooth...
Automated announcements relieve hotline staff of a lot of work. Among other things, because repetitive information can be passed on to callers before the call is put through. However, if callers have to dial the hotline number very often, listening to the same message over and over can be quite...
Larger companies or institutions often use separate, independent communications networks that are not connected to the normal telephone system and therefore have no connection to the public telecommunications network.
At the end of this year's series of articles "DAKS Module of the Month" we have arrived at the heart of all DAKS modules: The application module "Broadcasts / Alerting" really brings DAKS to life and provides DAKS users all over the world and from all industries with individualized, effective...
