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Our DAKS Module of the Month* of March is called DAKS Customized Operator. Watch our new video to see how graphically designed user interfaces with visual selection options help to trigger important processes in stressful situations in a particularly intuitive, simple and efficient way.


Where to use DAKS Customized Operator

To put it in one sentence: Everywhere where complex communication processes have to be triggered quickly and intuitively! For this reason, DAKS Customized Operator is very often used in the central control rooms of different areas. Here are some examples:


  • Central control rooms of large hospital complexes
  • Central hospital receptions/gates


  • Central control rooms of industrial plants
  • Central control rooms of chemical parks
  • Displaying and organising loading bay levels in logistics centres

Public Sector

  • Central control rooms of police and fire brigade
  • Central control rooms/gates of universities
  • Central control rooms / security centres of airports & railway stations
  • Traffic control centres of the municipal utilities

Utilities Sector

  • Zentrale Leitwarten bei Energieversorgern, z. B. für Energiemanagement


  • Hotel receptions

Other Industries

  • Central control rooms / security centres of large shopping centres, malls & outlets
  • Central control rooms on exhibition grounds

... and many other applications! On our industry pages you will find plenty of inspiration on how DAKS and the DAKS modules are used for a wide variety of scenarios:

To the areas of use

5 expert tips on how to get the most out of DAKS Customized Operator

Benefit from the experience of other customers! Here are the top five tips of long-time DCO users:

1. DCO as a wizard

Use visual aids to guide your employees safely and error-free through the triggering process, e. g. always use red to mark the next selection step or let the next selection area flash up. Thus, the operator always knows what to do next until the operation is completed correctly.

2. Floor plans and site plans

Where's the fire? If the pressure is high, it's not a good idea to search for the right building section in lists. The quickest way for an employee to identify the job site is by means of a graphical floor plan or site plan and to intuitively select the right area.

3. Overview of running processes

Create a window for currently running and for already completed processes. In this way, your employees always keep an eye on which broadcast calls are in progress and which ones have already been completed.

4. Integrate a touchscreen

In some cases it may be useful to run DCO on a touchscreen. In this way, your employees can carry out the required actions even faster and more intuitively without using a mouse.

5. Confirm activation

Protect your employees from accidentally triggering alarm broadcasts by installing a final confirmation query at the end of the selection options! For example, "Are you sure you want to trigger the broadcast call 'XYZ'?"

You want more?

Book a training for DAKS Customized Operator at our well-equipped tetronik training center and learn how to program DCO for your needs!

Ask for a training course by contacting Alexandra Jost at +49 (0)6128 - 963 458 or via our contact form.


More information and training dates

*) What is the "DAKS Module of the Month"?

The DAKS Module of the Month is a new series of articles by tetronik for the whole year 2018.

Here we will be presenting one of the many practical application or extension modules for DAKS in detail. Get to know the various application possibilities of the individual DAKS modules and learn from tips, checklists and background information how you can work and communicate even more efficiently with these modules — in times of crisis as well as in day-to-day life.

You are already using DAKS? Then you have probably already been able to convince yourself of its efficiency, reliability and performance. Now complement your existing DAKS with modules tailored to your needs and benefit from many more possibilities to use DAKS in your company or organization — to save time, secure employees and customers, communicate better and make your overall work processes more efficient..