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'Conferencing' is our DAKS application module of the month of August and one of the most popular application modules with our customers. No wonder, really. Afterall, DAKS supports users everywhere with a wide-ranging arsenal of powerful features that go far beyond any ordinary conferences over the phone.

How so? Because Conferencing with DAKS, just like every other DAKS application module, is designed, developed and further refined specially in response to the specific requirements of our business clients, and because it reliably fulfills the everyday demands of the end users.

Meet our DAKS application module of the month: 'Conferencing‘

Watch for yourself to learn more about the benefits of DAKS Conferencing.

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In which settings is DAKS Conferencing the best solution?

  • When you need conferencing with different crisis management groups in emergencies, large scale incidents or disasters
    DAKS crisis and emergency conferences start automatically, e.g. with a full alerting process configured in DAKS in advance, and are set off at the mere click of the mouse, by pressing an alarm button or by using a simple hotkey. An emergency conference is always and automatically given the highest priority and interrupts all currently ongoing calls that have a lower priority. This ensures that every player that is needed to the crisis management group is reached reliably and switched directly into the conference.
  • When you need to switch calls between distressed or exposed persons and first responders
    • e.g. in an occupational accident, the only thing a distressed person needs to do is call the emergency number to be switched automatically into a conference with the emergency call center, but also with the works first responders and every other person that is in charge and needed to the situation – and in this process, every alerted helper is informed right away of the precise location where the injured caller is waiting for rescue.
    • In a cardiac alarm in a hospital, nurses and carers can set off predefined emergency conferences. Here, DAKS automatically calls the required number of doctors and other healthcare professionals that are needed to the emergency, e.g. by switching a direct voice connection between all responders and the nurse who made the call, and best care can be given immediately until the helpers arrive at the scene. For more details see our use case "Best Prepared for Any Emergency - Convene emergency teams".
  • When you need to regularly coordinate workflows between a head office and its branches
    e.g. when you need to start morning calls in financial institutes or briefings in any other area of business on a regular basis, automatically and always right on time.
  • When you need meetings that bring together different editors over the phone
  • When you need to synchronize processes between individual (e.g. international) project teams that are operating in different geographical areas
  • And in many other areas

Stempel Modul des Monats Conferencing ENDAKS Conferencing – A quick overview of the most important features

Want to learn more about DAKS + Conferencing? Click here:

To our product page 'Conferencing'

Download our product flyer 'Conferencing'

ATTENTION – Please keep in mind!

DAKS provides several functions that help you synchronize and coordinate the cooperation of different players.

Apart from the powerful application module 'Conferencing', we also offer a functional expansion to our DAKSpro standard application 'Broadcasts/Alerting', called "Broadcasts with conference start". With this function, the broadcast members that are reached by DAKS can, after DAKS has played them the broadcast announcement, be switched together in a telephone call to coordinate their next steps. This straightforward call function provides elementary basic functions that can be expanded with separate add-ons, e.g with the functions dial-in, moderation etc. One of these high-performance add-ons is our DAKS application module 'Conferencing'.

Unsure if our module of the month is the right solution for you?

Use this short checklist to find out for yourself if the DAKS application module 'Conferencing' is the right answer for you. This list will tell you if our module is just the solution you are looking for.

Do the self-test

*) What is the "DAKS Module of the Month"?

The DAKS Module of the Month is a new series of articles by tetronik for the whole year 2018.

Here we will be presenting one of the many practical application or extension modules for DAKS in detail. Get to know the various application possibilities of the individual DAKS modules and learn from tips, checklists and background information how you can work and communicate even more efficiently with these modules — in times of crisis as well as in day-to-day life.

You are already using DAKS? Then you have probably already been able to convince yourself of its efficiency, reliability and performance. Now complement your existing DAKS with modules tailored to your needs and benefit from many more possibilities to use DAKS in your company or organization — to save time, secure employees and customers, communicate better and make your overall work processes more efficient.. 

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Self-test for the Module of the Month of January

The DAKS function module 'Email Dispatch' could be interesting for you if...

  • you want to ensure that a broadcast call information reaches certain subscribers in any event — regardless of whether they were able to actively accept the call or not.
  • you want recipients who have already positively acknowledged a broadcast call to be able to retrieve the content of the call at any later time, e.g. in the case of longer texts or more complex detailed information.
  • you would like to have the ability to provide one or more responsible persons with the most important broadcast results in a short email summary, e.g. to ensure that an important task has been taken over.
  • you want one or more persons responsible to receive a complete broadcast call log automatically, e.g. for documentation purposes.

If you were able to agree with only one of the statements above, the 'Email Dispatch' extension can already pay off for you!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of February

The DAKS application module 'Info Telephone' could be interesting for you if...

  • You regularly have to cope with a high volume of calls in certain situations or events on a regular basis in order to answer mainly similar questions (e. g. to keep informed about the current state of traffic, weather or troubleshooting).
  • You need the ability to make different announcements available to internal and external callers in the same situation.
  • You generally want to enable your callers to listen to more than one announcement, even through a selection dialogue. E. g. program notes, message progressions or messages on various topics.
  • You want to enable callers to listen to previous broadcasts again - including repeated display text transmission.
  • You want to prepare recurring announcements and store them for regular use, e. g."No incident","Incident","Lunch break", etc.
  • You want to play different announcements with time-controlled settings.
  • You also want to record and play back current announcements ad hoc.
  • You want to enable live broadcasts by telephone, e. g. conferences, works meetings and board meetings.
  • You generally want to provide audio sources via a telephone number, e. g. microphones, radio stations, etc.

If you were able to agree with only one of the statements above, the 'Email Dispatch' extension can already pay off for you!!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of March

The DAKS extension module 'DAKS Customized Operator' could be interesting for you if...

  • You have to trigger complex procedures in case of an incident, e. g. several broadcast calls at the same time with different combinations of announcements.
  • You want to trigger processes quickly and efficiently with just a few clicks.
  • Due to the high importance of incidents in your company, they often lead to tense situations in which errors could occur.
  • You want to support your employees to fulfil their tasks in a responsible manner through intuitive and safe operation.
  • You want to design user interfaces according to your own requirements, e. g. industry-specific or subject-specific optics for better identification with the operation.
  • You want to display graphical elements such as site plans or floor plans on your user interfaces.
  • You want to perform regular exercises with DAKS even more comfortably.
  • You have to adapt processes frequently, e. g. as a result of process optimization or changing conditions

If you were able to agree with only one of the statements above, the 'DAKS Customized Operator' extension can already pay off for you!!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of April

The DAKS extension module 'DAKS Desktop Client' could be interesting for you if...

  • You have workstations with customer contact / public traffic in your company / organisation. (e.g. public authorities, citizens' offices, job centres, financial institutions, shopping facilities, emergency rooms, gateways or reception areas)
  • You need a particularly discreet alarm option, e.g. to have colleagues join you in escalating customer conversations "as if coincidentally" without offending the customer with an obvious alarm trigger.
  • You are looking for an alternative or supplement to physical emergency buttons - levers or pedals, e.g. because they are too conspicuous, impractical, disturbing or for other reasons insufficient.
  • You prefer an easy to implement emergency button solution and want or need to avoid additional cabling and connection installations.
  • You want to direct the alarm of an employee to colleagues in neighbouring offices, both to their phones and to the screens, including exact information on where the person asking for help is located.
  • You value detailed logging of all alarm processes, e.g. in order to use these as evidence for criminal proceedings against violent offenders in escalated cases.

If you were able to agree with only one of the statements above, the 'DAKS Desktop Client' extension can already pay off for you!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of May

The DAKS application module 'Call Profiles' could be interesting for you if...

  • You offer service, information or other (also internal) hotlines.
  • You have arranged on-call services in your company/organization.
  • You or your employees should be reachable on several terminals with just one number, e.g. for better mobility, "flexible offices", etc.
  • Certain phone numbers should only be reached by predefined, authorized users, e.g. for VIPs, decision-makers, etc.

If you were able to agree with only one of the statements above, the application module 'Call Profiles' can already pay off for you!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the DAKS module of the month of August

The DAKS application module 'Conferencing' is just what you are looking for if...

  • You need to regularly bring together and confer with people that are physically located at different sites (e.g. a head office and its branches).
  • You need to routinely confer with different people that, although they all work at the same place, operate in different mobile job environments and do not necessarily need to interrupt their workflow (e.g. morning briefing in hotels).
  • You want that conferences between predefined members start fully automatically, triggered e.g. by the time of the day, through error messages, by pressing an alarm button, or at the simple click of the mouse.
  • You have frequently experienced connection losses among conferees.
  • You want to apply crisis and emergency conferencing, and all calls that have a lower priority shall automatically be interrupted so that important members are switched to this time-critical process.
  • You want to have the option to configure your own customized telephone conferences with many detailed settings and parameters to best match your specific application scenarios.
  • You require very secure telephone conferencing for your sensitive and confidential subject matters.

If you answered just one of these bullet items with yes, the application module 'Conferencing' will already pay off for you!

Contact your sales agent and benefit from even more efficient and reliable workflows with DAKS!

Self-test for the Module of the Month of November

The DAKS application module 'Gateway' might be interesting for you, if...

  • you are using a VoIP-based subsystem in your company/organization.
  • you want to enable calls between subordinate networks (e.g. VoIP-based subsystems) and your normal PBX.
  • you want to enable calls between SIP-based call stations and your normal telephone system.
  • you want to integrate secondary networks / subsystems and SIP-based devices into your alarm processes in order to integrate your entire communications infrastructure into your alerting strategy.

If you can agree with even one of the above statements, the application module 'Gateway' might already pay for itself!

Contact your dealer and benefit from even more efficient and reliable workflows in the future thanks to DAKS!