As a global communications solutions provider, Mitel offers solutions for business communications, unified communications (UC), contact centers, cloud telephony, collaboration tools and crisis and emergency management. Mitel addresses companies and organizations of all sizes and industries with a special focus on vertical markets.
The Mitel solution portfolio includes tetronik products as solution components for alerting, crisis and emergency management – both in its own marketing (under the product name 'OpenScape Alarm Response') and with DAKS® in the Mitel Technology Network program (MTN).
OpenScape Alarm Response ("OScAR")
OpenScape Alarm Response is an OEM product from tetronik GmbH for Mitel based on DAKS. OpenScape Alarm Response (or "OScAR" for short) is offered by Mitel in two performance variants (OScAR-Pro and OScAR-Eco) in their 'Mission Critical and Vertical Solutions' portfolio.
DAKS® within the Mitel Technology Network (MTN)
In addition, DAKS® is listed in the Mitel Apps & Integrations Gallery as a third-party solution from tetronik GmbH. The 'Mitel Compatible' certification status confirms global interoperability with Mitel products and supportability by Mitel. DAKS integrates into all topologies of the Mitel ITC infrastructure for messaging and voice communication.
