News & Events
DAKS Personal Security secures employess in dangerous work surroundings
Production processes, security patrols or workflows in a psychiatric ward - when work areas or assignments are potentially dangerous for employees, employers must take appropriate safety precautions. In some areas and especially for individual workplaces, these are even regulated by law. DAKS...

DAKS Module of the Month 'Call Profiles': Fine tuning for optimal reachability
Our DAKS Module of the Month 'Call Profiles' is all about access and reachability. But... What constitutes a good reachability?

tetronik-Mitarbeiter erhalten ihre Ingenieurringe
On Friday, May 4, 2018, the information technology and electrical engineering department of the RheinMain University of Applied Sciences celebrated its graduates at the civic hall in Rüsselsheim. Until midnight, the 38 graduates celebrated their degree at the University of Applied Sciences...

DAKS-Module of the Month 'DAKS Desktop Client' - discrete alerting for public workplaces
At workplaces open to the public, employees are sometimes exposed to threats caused by aggressive customers. For example, when customers or citizens are upset or try to enforce their concerns by violent means - in the form of insults, threats, damage to property or even physical attacks.

tetronik auf der conhIT 2018
Once again this year, tetronik supports partners with effective solutions for the healthcare sector at conhIT from 17 to 19 April 2018 at the Berlin ExpoCenter City:

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Self-test for the Module of the Month of January

The DAKS function module 'Email Dispatch' could be interesting for you if...

  • you want to ensure that a broadcast call information reaches certain subscribers in any event — regardless of whether they were able to actively accept the call or not.
  • you want recipients who have already positively acknowledged a broadcast call to be able to retrieve the content of the call at any later time, e.g. in the case of longer texts or more complex detailed information.
  • you would like to have the ability to provide one or more responsible persons with the most important broadcast results in a short email summary, e.g. to ensure that an important task has been taken over.
  • you want one or more persons responsible to receive a complete broadcast call log automatically, e.g. for documentation purposes.

If you were able to agree with only one of the statements above, the 'Email Dispatch' extension can already pay off for you!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of February

The DAKS application module 'Info Telephone' could be interesting for you if...

  • You regularly have to cope with a high volume of calls in certain situations or events on a regular basis in order to answer mainly similar questions (e. g. to keep informed about the current state of traffic, weather or troubleshooting).
  • You need the ability to make different announcements available to internal and external callers in the same situation.
  • You generally want to enable your callers to listen to more than one announcement, even through a selection dialogue. E. g. program notes, message progressions or messages on various topics.
  • You want to enable callers to listen to previous broadcasts again - including repeated display text transmission.
  • You want to prepare recurring announcements and store them for regular use, e. g."No incident","Incident","Lunch break", etc.
  • You want to play different announcements with time-controlled settings.
  • You also want to record and play back current announcements ad hoc.
  • You want to enable live broadcasts by telephone, e. g. conferences, works meetings and board meetings.
  • You generally want to provide audio sources via a telephone number, e. g. microphones, radio stations, etc.

If you were able to agree with only one of the statements above, the 'Email Dispatch' extension can already pay off for you!!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of March

The DAKS extension module 'DAKS Customized Operator' could be interesting for you if...

  • You have to trigger complex procedures in case of an incident, e. g. several broadcast calls at the same time with different combinations of announcements.
  • You want to trigger processes quickly and efficiently with just a few clicks.
  • Due to the high importance of incidents in your company, they often lead to tense situations in which errors could occur.
  • You want to support your employees to fulfil their tasks in a responsible manner through intuitive and safe operation.
  • You want to design user interfaces according to your own requirements, e. g. industry-specific or subject-specific optics for better identification with the operation.
  • You want to display graphical elements such as site plans or floor plans on your user interfaces.
  • You want to perform regular exercises with DAKS even more comfortably.
  • You have to adapt processes frequently, e. g. as a result of process optimization or changing conditions

If you were able to agree with only one of the statements above, the 'DAKS Customized Operator' extension can already pay off for you!!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of April

The DAKS extension module 'DAKS Desktop Client' could be interesting for you if...

  • You have workstations with customer contact / public traffic in your company / organisation. (e.g. public authorities, citizens' offices, job centres, financial institutions, shopping facilities, emergency rooms, gateways or reception areas)
  • You need a particularly discreet alarm option, e.g. to have colleagues join you in escalating customer conversations "as if coincidentally" without offending the customer with an obvious alarm trigger.
  • You are looking for an alternative or supplement to physical emergency buttons - levers or pedals, e.g. because they are too conspicuous, impractical, disturbing or for other reasons insufficient.
  • You prefer an easy to implement emergency button solution and want or need to avoid additional cabling and connection installations.
  • You want to direct the alarm of an employee to colleagues in neighbouring offices, both to their phones and to the screens, including exact information on where the person asking for help is located.
  • You value detailed logging of all alarm processes, e.g. in order to use these as evidence for criminal proceedings against violent offenders in escalated cases.

If you were able to agree with only one of the statements above, the 'DAKS Desktop Client' extension can already pay off for you!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!

Self-test for the Module of the Month of May

The DAKS application module 'Call Profiles' could be interesting for you if...

  • You offer service, information or other (also internal) hotlines.
  • You have arranged on-call services in your company/organization.
  • You or your employees should be reachable on several terminals with just one number, e.g. for better mobility, "flexible offices", etc.
  • Certain phone numbers should only be reached by predefined, authorized users, e.g. for VIPs, decision-makers, etc.

If you were able to agree with only one of the statements above, the application module 'Call Profiles' can already pay off for you!

Contact your local dealer and benefit from even more efficient and reliable workflows thanks to DAKS!