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 by Peter Euler, tetronik Marketing In recent weeks, manufacturers, power utilities, mobile phone providers and thousands of other companies have sent their telephone customer service to the home office. However, many are facing the challenge of being able to provide customer service from...

 by Kerstin Marx-Kiesinger, tetronik marketing To ensure that goals and results do not diverge, teams in the home office must coordinate on a regular basis. Corresponding tools are widely being discussed and recommended on the Internet. However, the following important aspects are often...

The current pandemic situation shows a significant increase in the demand for communication in general – both in the private, business and public sectors. We all want to be informed about the current situation, what measures are being taken and how all this affects our personal or professional...

We would like to remind you that as of April 1, 2020, it will not be possible to order new systems of DAKSpro Version V8 from tetronik. Instead, the new DAKSpro Version 9 is available since the end of 2019: A new world

With new technologies, communication habits in companies are changing. Messaging and video, for example, are increasingly being integrated into the communication process. But in many cases no company-wide standards have yet been set. This entails risks, especially for critical processes such as...