Automated announcements relieve hotline staff of a lot of work. Among other things, because repetitive information can be passed on to callers before the call is put through. However, if callers have to dial the hotline number very often, listening to the same message over and over can be quite annoying.The ...

'Conferencing' is our DAKS application module of the month of August and one of the most popular application modules with our customers. No wonder, really. Afterall, DAKS supports users everywhere with a wide-ranging arsenal of powerful features that go far beyond any ordinary conferences over the phone. ...

To hold meetings and coordinate processes, the players involved do not need to come together in person at a specific place. New forms of work such as home office, mobile workflows and internationally distributed sites increasingly demand for the opportunity to also hold shared meetings and conferences ...

We all love messaging! It is a comfortable and extremely effective tool when an information must reach many recipients quickly. Simply type in your text, select all desired recipients and click 'Send' – done!Especially when we don't need feedback on our message and also when we want ...