Technology Partners

DAKS^® + Gigaset

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Gigaset is a traditional German brand for high-quality and durable telephony devices. Gigaset is the only manufacturer in the communications industry to manufacture its own products in Germany.

In close cooperation, tetronik and Gigaset have developed a new open interface for DECT-IP systems. Via the alarm, messaging and location interface, Gigaset's single and multi-cell systems can be connected to messaging and alarm servers and thus enable the reception of text messages, the sending of emergency calls and the transmission of location data.

The DECT handsets therefore offer enormous added value and enable employees to receive and respond to alarms and messages anywhere – for example in the hospital room, at the production machine or on the forklift truck.

Technical details on the integration (click to expand)

Integration and system support

Gigaset DECT-IP

Certified AML interface (MQTT interface) for alarm, messaging & location

The AML API interface (MQTT interface) is used to connect the DAKS server to the Gigaset DECT-IP system.

The AML data interface supports the following functions:

Send/update and delete interactive messages
- with output of multi-line messages (up to 250 characters)
- with up to 5 different colors (red/yellow/green/blue/white) for alarm text and message symbol
- with up to 6 different priority levels with maximum interruption of an ongoing telephone call
- with up to 4 different message tones (silent/low/mid/high)
- with up to 6 softkeys (OK/POS/NEG/VOICE/CALL/WRONG PERSON)
- with various predefined message symbols (icons)
- with call setup to the ESPA 4.4.4, TAP or ESPA-X initiator (via VOICE/CALL softkey or off-hook key)
- with “overrule handset settings” (DND/message_volume/vibration)
Receiving status/notify messages
Locating DECT-IP end devices
- with output of the visited DECT-IP base station (Visited Station) or
- with output of the strongest received DECT-IP base station(s)
- with possible output of DECT RSSI field strength values
Monitoring the data connection to the DECT-IP integrator
Monitoring of the DECT-IP base stations and automatic alarm triggering in the event of base station failure, including location information

Special solution

Certified as a personal distress signal system (German abbreviation: PNA) in accordance with DGUV Rule 112-139

High-performance messaging:
- Different priority levels and signaling
- Message-specific icons
- Direct user confirmations via soft keys
- Long message texts
- Message memory for subsequent retrieval
DECT and Bluetooth positioning (active and passive BLE position)
Intentional and non-intentional (sensor-based) alarms

Components

Personal distress signal receiving center (German abbreviation: PNEZ):
- DAKSpro
TC/DECT system:
- Gigaset N870 IP PRO (can be connected to any existing telephone system or used completely independently)
DECT mobile devices (= personal distress signaling device with voice, German abbreviation: PNG-S):
- OpenStage M3 (Ex) Plus (can be used in both Gigaset and Mitel OpenScape infrastructures)