Technology Partners

DAKS^® + Microsoft Teams

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The Microsoft Teams platform for collaboration and communication is frequently used in hybrid or fully digital work environments, e.g., in healthcare, manufacturing, finance, or administration.

By linking to Microsoft Teams, the proven DAKS alerting system can be easily integrated into existing Teams environments. This means that alarm messages from DAKS can be displayed as chat messages in the usual Teams platform and can also be “processed” from there, e.g., to quickly acknowledge DAKS alarm texts or to dial into a DAKS audio conference.

The interface to Microsoft Teams is available for DAKSpro.

Example: Popup on smartphone

Example: Chat message on smartphone or desktop

Technical details on the integration (click to expand)

Integration and system support

Microsoft Teams

Interface for alerting

The DAKS interface for Microsoft Teams supports the following features and functionalities:

Monitored connection to Microsoft Teams (including DAKS alerting if the connection is interrupted)
Simultaneous use of multiple Teams terminal devices per user possible (smartphone/tablet/PC)
Display of DAKS messages and information in the Microsoft Teams interface
- Alarm messages
- Status of alarm messages (received/completed/cancelled)
- Feedback on availability (reached/not reached)
- Details on confirmations (positive/negative)
Easy confirmation using predefined buttons (positive/negative/voice)
Fast, direct feedback to DAKS for end of broadcast or escalation
Dial-in to audio conference from broadcasts possible (voice button)
Central DAKS logging and individual chat history per user

Contact and product sourcing

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The DAKSpro interface to Microsoft Teams can be used exclusively by DAKSpro customers with a valid software assurance agreement (free of charge in the first year).