Log in / Sign up
Legal

Privacy policy

General

As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that says something about you and with which you can be identified. In this privacy policy, we would like to explain in what way, for what purpose and on what legal basis we process your data.

Responsible for data processing on this website and in our company is:

tetronik GmbH
Silberbachstr. 10
65232 Taunusstein

Phone: +49 6128 963-0
This email address is being protected from spambots. You need JavaScript enabled to view it.

General information

SSL or TLS encryption

When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we do our utmost to protect your data as best we can and to close security gaps as far as we can.

An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.

How long do we store your data?

In some places in this privacy policy, we inform you about how long we or the companies that process your data on our behalf will store your data. In the absence of such information, we store your data until the purpose of the data processing no longer applies, you object to the data processing or you revoke your consent to the data processing.

In the event of an objection or revocation, however, we may continue to process your data if at least one of the following conditions applies:

We have compelling legitimate grounds for continuing to process the data that override your interests, rights and freedoms (only in the case of an objection to data processing; if the objection is to direct marketing, we cannot provide legitimate grounds).

The data processing is necessary to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).

We are required by law to retain your data.

In this case, we will delete your data as soon as the requirement(s) cease(s) to apply.

Data transfer to the USA

On our website, we also use tools from companies that transfer your data to the USA and store and possibly process it there. This is particularly important for you because your data in the USA does not enjoy the same protection as within the EU, where the General Data Protection Regulation (GDPR) applies. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It is therefore possible that US authorities (e.g. intelligence services) process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

Data protection officer

We have appointed a data protection officer for our company:

Sebastian Endres | ITkollektiv GmbH
Wiesbadener Street 65
55252 Mainz-Kastel

Phone: +49 176 82 39 68 94
This email address is being protected from spambots. You need JavaScript enabled to view it.

Your rights

Objection to data processing

IF YOU READ IN THIS PRIVACY STATEMENT THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THEREFORE RELY ON ART. 6 ABS. 1 SENTENCE 1 LIT. F) DSGVO, YOU HAVE THE RIGHT UNDER ART. 21 DSGVO, YOU HAVE THE RIGHT TO OBJECT. THIS ALSO APPLIES TO PROFILING THAT IS CARRIED OUT ON THE BASIS OF THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO REASONS ARE REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.

THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS EXISTS:

WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT ADVERTISING OR PROFILING RELATED THERETO.

Further rights

Revocation of your consent to data processing

Many data processing operations are based on your consent. You give this consent, for example, by ticking the appropriate box on online forms before you send the form, or by allowing certain cookies when you visit our website. You may revoke your consent at any time without giving reasons (Art. 7 (3) DSGVO). From the time of revocation, we may then no longer process your data. The only exception: we are required by law to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.

Right to complain to the competent supervisory authority

If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to complain to a supervisory authority in accordance with Art. 77 GDPR. You may contact a supervisory authority in the Member State of your residence, place of work or the place where the alleged infringement took place. The right to complain exists alongside administrative or judicial remedies.

Right to data portability

We must hand over data that we process automatically on the basis of your consent or in fulfillment of a contract to you or a third party in a common machine-readable format if you request this. We can only transfer the data to another responsible party if this is technically possible.

Right to information, deletion and correction of data

According to Art. 15 DSGVO, you have the right to receive information free of charge about which of your personal data we have stored, where the data came from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have a right to rectification (Art. 16 DSGVO), under the conditions of Art. 17 DSGVO you may demand that we delete the data.

Right to restriction of processing

In certain situations, according to Art. 18 DSGVO, you may demand that we restrict the processing of your data. The data may then – apart from storage – only be processed as follows:

  • with your consent
  • for the assertion, exercise or defense of legal claims
  • to protect the rights of another natural or legal person
  • for reasons of important public interest of the European Union or a Member State.

The right to restrict processing exists in the following situations:

  • You have disputed the accuracy of your personal data stored by us and we need time to verify this. Here, the right exists for the duration of the review.
  • The processing of your personal data is unlawful or was unlawful in the past. Here the right exists alternatively to the deletion of the data.
  • We no longer need your personal data, but you need it to exercise, defend or assert legal claims. Here the right exists alternatively to the deletion of the data.
  • You have filed an objection pursuant to Art. 21 (1) DSGVO and now your interests and our interests must be weighed against each other. Here, the right exists as long as the result of the weighing has not yet been determined.

Hosting and Content Delivery Networks (CDN)

External hosting

Our website is located on a server of the following Internet service provider (hoster):

Mittwald CM Service GmbH & Co. KG
Königsberger Street 4-6
32339 Espelkamp

Has an order processing contract been concluded with the hoster?
Yes

How do we process your data?

The hoster stores all data of our website. This includes all personal data that is collected automatically or through your input. This can be in particular: Your IP address, pages accessed, names, contact data and requests, as well as meta and communication data. When processing data, Mittwald CM Service GmbH & Co. KG adheres to our instructions and only processes the data to the extent that this is necessary in order to fulfill its obligation to provide services to us.

On what legal basis do we process your data?

Since we address potential customers via our website and maintain contacts with existing customers, the data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 (1) lit. b) DSGVO. In addition, it is our legitimate interest as a company to provide a professional Internet offering that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 (1) f) DSGVO.

Data collection on this website

Use of cookies

Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the site to function at all (necessary cookies). Others are needed to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to take advantage of a shopping cart in an online store. Still other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, for example to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).

How do we process your data?

Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they therefore disappear by themselves. Permanent cookies, on the other hand, remain on your device unless you delete them yourself. This can lead, for example, to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:

  • Do you want to be informed when cookies are set?
  • Do you want to exclude cookies in general or for certain cases?
  • Do you want cookies to be deleted automatically when you close the browser?

If you disable or do not allow cookies, the functionality of the website may be limited.

If we use cookies from other companies or for analysis purposes, we will inform you about this as part of this privacy policy. We also request your consent in this regard when you access our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our online offers can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device therefore takes place on the basis of Art. 6 (1) lit. f) DSGVO. We use all other cookies on the basis of Art. 6 (1) a) DSGVO, provided you give us your consent. You can revoke this at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when requesting consent, these cookies will also be stored exclusively on the basis of your consent.

Cookie consent with Usercentrics

What is Usercentrics?
Consent management platform (CMP) for obtaining, processing and forwarding DSGVO-compliant consent.

Who processes your data?
Usercentrics GmbH, Rosental 4, 80331 Munich, Germany.

Has an order processing agreement been concluded with Usercentrics?
Yes

Where can you find more information about data protection at Usercentrics?
https://usercentrics.com/de/datenschutzerklaerung/

How do we process your data?

We use the Usercentrics consent management platform to obtain your consent to store cookies on your device and to document it in a data protection-compliant manner. When you visit our website and close the Usercentrics cookie window requesting consent, the following data is transmitted to the company:

  • your consent(s) or revocation of your consent(s).
  • your IP address
  • information about your browser
  • information about your terminal device
  • the time of your visit to the website

In addition, Usercentrics stores a cookie in your browser in order to be able to assign the consent(s) given or their revocation to your browser. All collected data will be stored until the cookies are no longer needed, you delete the Usercentrics cookie or request us to delete the data. This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use usercentrics. The legal basis for data processing is therefore Art. 6 (1) lit. c) DSGVO.

Server log files

Server log files log all requests and accesses to our website and record error messages. They also include personal data, in particular your IP address. However, this is anonymized by the provider after a short time, so that we cannot assign the data to your person. The data is automatically transmitted to our provider by your browser.

How do we process your data?

Our provider stores the server log files in order to be able to track the activities on our website and to locate errors. The files contain the following data:

  • browser type and version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • Time of the server request
  • IP address (anonymized where appropriate)

We do not combine this data with other data, but use it only for statistical analysis and to improve our website.

On what legal basis do we process your data?

We have a legitimate interest in ensuring that our website runs without errors. It is also our legitimate interest to obtain an anonymized overview of the accesses to our website. The data processing is therefore lawful pursuant to Art. 6 (1) f) DSGVO.

Contact form

You can send us a message via the contact form on this website.

How do we process your data?

We store your message and the information from the form in order to process your request including follow-up questions. This also applies to the contact details provided. We do not pass on the data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your request has been conclusively processed.
  • You request us to delete the data.
  • You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b) DSGVO. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) f) DSGVO. If you have consented to the storage of your data, Art. 6 (1) a) DSGVO is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Inquiry by e-mail, telephone or fax

You can send us a message by e-mail or fax or call us.

How do we process your data?

We store your message as well as your self-made contact details or the transmitted telephone number in order to be able to process your inquiry including follow-up questions. We do not pass on the data to other persons without your consent.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • Your inquiry has been conclusively processed.
  • You request us to delete the data.
  • You revoke your consent to the storage.

This does not apply only if we are required by law to retain the data.

On what legal basis do we process your data?

If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b) DSGVO. In all other cases, it is our legitimate interest to effectively process requests directed to us. The legal basis for data processing is therefore Art. 6 (1) f) DSGVO. If you have consented to the storage of your data, Art. 6 (1) a) DSGVO is the legal basis. In this case, you can revoke your consent at any time with effect for the future.

Registration function

In order to use certain functions or offers on our website, you must register. This requires you to provide your e-mail address and possibly other personal data.

How do we process your data?

We store the data you provide during registration and use it to provide you with the function or offer for which you have registered. If there are any changes in relation to the offer or function, we will use your e-mail address to inform you about them. In addition, we use your e-mail address to make you further contract offers, if necessary.

How long do we store your data?

We delete your data as soon as one of the following occurs:

  • The purpose of the data processing has ceased to apply.
  • You request us to delete the data.
  • You revoke your consent to the storage.

The only time this does not apply is if we are required by law to retain the data.

On what legal basis do we process your data?

We store and use your data to fulfill the user relationship established during registration and, if necessary, to initiate further contracts. The legal basis is therefore Art. 6 para. 1 lit. b) DSGVO.

Analysis tools and advertising

We use the following tools to analyze the behavior of our website visitors and show them advertisements.

Google Tag Manager

What is Google Tag Manager?
Tag management system for the integration of tracking codes and conversion pixels of Google Ireland. Ltd.

Who processes your data?
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

Where can you find more information about data protection at Google Tag Manager?
https://policies.google.com/privacy

On what basis do we transfer your data to the USA?
On the basis of the European Commission's standard contractual clauses (https://privacy.google.com/businesses/compliance).

How do we process your data?

We use the Google Tag Manager. The tool helps us to integrate tracking codes and conversion pixels into our website, manage them and play them out. Google Tag Manager does not create user profiles itself, does not place cookies on your device, and does not analyze your behavior as a user. It does, however, record your IP address and transmit it to Google servers in the USA.

On what legal basis do we process your data?

We have a legitimate interest in a quick and uncomplicated integration and management of various tools on our website. The use of Google Tag Manager is therefore lawful according to Art. 6 (1) lit. f) DSGVO. If you have consented to the transfer of your IP address, we process your data exclusively on the basis of Art. 6 (1) a) DSGVO. You can revoke your consent at any time with effect for the future.

Google Analytics

What is Google Analytics?
Tool for analyzing user behavior of Google Ireland Ltd.

Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.

Has an order processing agreement been concluded with Google Analytics?
Yes

Where can you find more information about Google Analytics data protection?
https://support.google.com/analytics/answer/6004245?hl=de

On what basis do we transfer your data to the USA?
On the basis of the European Commission's standard contractual clauses (https://privacy.google.com/businesses/compliance).

How can you prevent data collection?
Among other things, with a browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de

How do we process your data?

We are always interested in optimizing our web offer for visitors to our website and placing advertising in the best possible way. We are helped in this by Google Analytics, a tool that analyzes the behavior of users and thus provides us with the necessary database for adjustments. Through the tool, we receive information about the origin of our visitors, their page views and the time they spend on the pages, as well as the operating system they use.

Standard processing
To collect the data, Google Analytics uses cookies, device fingerprinting or other user recognition technologies. The data is transmitted to Google servers in the USA and, with the help of the IP address that is also collected, summarized in a profile that can be assigned to you or your device.

You can prevent Google from processing your data by installing a browser plugin that Google itself provides: https://tools.google.com/dlpage/gaoptout?hl=de.

IP anonymization
We have activated the "IP anonymization" function within Google Analytics. For you, this means that Google truncates your IP address (from the EU or EEA) before transmitting it to the USA. Only in exceptional cases does Google transmit the full IP address to servers in the USA and shorten it only there.

How long do we store your data?

According to its own information, Google deletes or anonymizes data stored at user and event level that is linked to cookies, user IDs (e.g. user IDs) or advertising IDs after 14 months (cf. https://support.google.com/analytics/answer/7667196?hl=de).

On what legal basis do we process your data?

As website operators, we have a legitimate interest in analyzing user behavior for the purpose of optimizing our website and the advertising placed there. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO. In the event that you have consented, for example, to the storage of cookies or have otherwise consented to data processing by Google Analytics, only Art. 6 (1) a) DSGVO is the legal basis. You can revoke your consent at any time with effect for the future.

Plugins and tools

YouTube (with enhanced privacy)

What is YouTube?
Video platform

Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland

Where can you find more information about YouTube privacy?
https://policies.google.com/privacy?hl=de

How do we process your data?

You can watch YouTube videos on our website. In doing so, Google, as the provider of YouTube, collects and stores certain information about you. However, since we use YouTube in extended data protection mode, this only happens when you start a video. Specifically, the following happens in this case:

  1. Google's servers are told which of our pages were visited from your device. If you are logged into your YouTube account while surfing, Google can assign your surfing behavior directly to your personal profile. If you do not want this , you must log out of your YouTube account before you continue surfing the Internet.
  2. Google receives information about visitors to our website via cookies, device fingerprinting or similar recognition technologies. On this basis, the company then compiles video statistics, makes its application more attractive to users and prevents fraud attempts.
    If necessary, your data may also be processed beyond this. However, details are beyond our knowledge. Also, we can not influence the processing.
  3. Even if you do not start a YouTube video on our website, Google establishes a connection to its DoubleClick network and possibly also to other partners. The extended data protection mode therefore does not mean that Google does not process any data from you at all when you visit our website.

On what legal basis do we process your data?

By integrating YouTube videos, we want to make our website and our services and offers more appealing. This is our legitimate interest as a company and therefore lawful according to Art. 6 (1) lit. f) DSGVO.

If you have consented to data processing, we process your data exclusively on the basis of Art. 6 (1) a) DSGVO. You may revoke your consent at any time. From the time of revocation, we may no longer process your data.

Google Web Fonts (local hosting)

We use fonts from the US company Google on our website. We have installed the fonts locally, so there is no connection to Google's servers when you visit our website.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

We use icons from the Font Awesome icon library on our website. The library is provided by Fonticons Inc. We have installed the icons locally, so there is no connection to the company's servers when you visit our website.

For more information about Font Awesome, please visit https://fontawesome.com/ and specifically see their privacy policy there: https://fontawesome.com/privacy.

Google reCAPTCHA

What is Google reCAPTCHA?
Human-computer distinction testing tool from Google Ireland Ltd.

Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland.

Where can you find more information about Google's privacy policy?
https://policies.google.com/privacy?hl=de

On what basis do we transfer your data to the USA?
Google complies with the European Commission's standard contractual clauses (https://privacy.google.com/businesses/compliance).

How do we process your data?

With Google reCAPTCHA, we check whether data entered into forms on our website comes from a human or from a computer. For you, this means that the testing tool analyzes your behavior as a visitor to our website based on various characteristics. The analysis does not start when you use the test tool, but already when you visit our website. Various data are collected, e.g. the IP address, the time spent on our website and mouse movements. The data is forwarded to Google.

On what legal basis do we process your data?

As a company, we have a legitimate interest in protecting our web offerings from spam and abusive spying. The data processing is therefore lawful according to Art. 6 para. 1 lit. f) DSGVO.

If you have consented to the data processing, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) DSGVO. You may revoke your consent at any time. From the time of revocation, we may no longer process your data.

Own services / Other

Handling of applicant data

If you would like to work for us, we will be happy to receive your application. We treat all personal data submitted as strictly confidential. This also applies to data that we collect later in the course of the application process.

How do we process your data?

We store and use all data that we collect as part of the application process to the extent that this is necessary to decide whether to establish an employment relationship. In addition to contact and communication data and application documents, this also applies, for example, to notes that we take during interviews. We only pass on your data within our company to persons who are involved in processing your application.

If your application is successful, we will store the data required to carry out the employment relationship in our data processing systems.

How long do we store your data?

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to keep your documents and other application data for up to 6 months after the application process has ended. The reason is that we may need the data for evidence purposes in the event of a legal dispute. After this period, we delete the data and destroy the documents. If a legal dispute is actually imminent or already pending, we delete the data and documents if they are no longer required for evidentiary purposes.

We delete data in the applicant pool no later than 2 years after consent has been given. If you revoke your consent before this period expires, we will delete it sooner.

The deletion of your data is always subject to the condition that we are not legally obliged to keep it longer.

On what legal basis do we process your data?

We process your applicant data on the basis of Section 26 BDSG-neu (initiation of an employment relationship) and Article 6 (1) (b) DSGVO (general contract initiation).

The same applies if your application is successful.

If we are unable to make you a job offer, you reject a job offer or withdraw your application, we have a legitimate interest in using your data for evidentiary purposes in any legal dispute. The data processing is therefore based on Art. 6 para. 1 lit. f) DSGVO.

If you have expressly consented to the storage of your data, we process your data on the basis of Art. 6 (1) a) DSGVO. You can revoke your consent at any time with effect for the future.