Often, regulated duties have to be reorganized due to short-notice changes. According to those changes, call diversions have to be constantly adapted by an operator. This often results in errors and time lags during which service employees may not be available.
DAKSpro On-Call Management enables employees themselves to directly sign in, sign out or change the device they wish to be called on, using either their phone or a web-interface. Also, rules and conditions can be predefined to keep the on-call service available at all times.